FAQs – Alusplash

FAQs

Product

Where can I buy AluSplash?
In the UK, AluSplash is proudly available at Wickes, Benchmarx Kitchen and Joinery, Toolstation, MKM Building & Supplies, Leekes and various other Fortis Buying Group members across the country.
Click Here to see full list of distributors carrying AluSplash.
Can I order AluSplash directly from you?
At this moment we do not deliver panels directly to the end-customers and / or individual homeowners.
Click Here to see full list of distributors carrying AluSplash
Can I order custom size of AluSplash splashback?
We currently do not offer custom size panels. AluSplash is ONLY available in 4 size options in the U.K:
3050mm x 545mm, 3050mm x 610mm (Available only at Hafele Studio Partners (Ideas for Living), 900mm x 800mm, 900mm x 600mm
Does AluSplash supply or recommend any brand of silicone or VHB Tape?
AluSplash does not supply or recommend any particular brand of Silicone or VHB Tape. Now AluSplash installation kits are also available: Here
Does AluSplash supply a coloured silicon together with the splashbacks?
AluSplash does not supply any silicone with its panels, coloured or otherwise.
What is AluSplash?
AluSplash is an aluminium substrate which consists of 3 main layers. A fire- resistant core sandwiched between 2 skins of aluminium which are coated with AluSplash’s proprietary paint coating system.
Click Here for a product introduction video.
Is AluSplash Fire resistant?
Yes, AluSplash panels have been tested by independent testing laboratories for its fire resistance. It conforms to EN 13501-1 (European Union), BS 476 Part 6 & Part 7 (British Standard) Class “O”. AluSplash panels are have a fire rating of B1.
Can I use AluSplash for horizontal application or on my window sill?
AluSplash panels are only meant to be used on vertical wall applications. They should not be used in any horizontal application such as a worktop or window sills.
Can I get a quotation for AluSplash backsplash directly from you?
Unfortunately you cannot, AluSplash has a growing network of distributors where the panels and profiles can be purchased. Click Here to see full list of distributors carrying AluSplash.
How hard and durable is AluSplash’s paint coated surface?
AluSplash panels are coated with a highly durable proprietary high gloss coating system which is similar to that of most luxury cars. If you take a key or a sharp object to the surface it will scratch and damage the surface. The paint coating is hard enough for its intended use as a wall panel for a vertical application only. The paint has a hardness of >/= 2.5N of hardness.
While Installing my AluSplash panel the surface was accidently scratched, is there a touch up pen to conceal the scratch?
Unfortunately, there isn’t. Damages and scratches caused to the surface are irreversible and there is no touch pen that can conceal the scratch. There are some scratch repair pen available in the market that are advertised to remove scratches from car paints, while they help to mask the scratch slightly they do not totally conceal the scratch. You can try using them at your own risk, however it is to be noted that the AluSplash warranty does not cover scratches caused by accident or mishandling.

Colours & Samples

How can I get samples?
Kindly visit your nearest AluSplash retailer’s store to have a look at some samples, most stores may not give out the samples. We are working hard with our distributor to get more availability of samples to take away, in the meantime if you require samples, please fill up the form with your sample request and we will arrange the samples directly to your mailing address.
Can I order a splashback with the customized colour?
We have extensive range of earthy, vibrant, rustic, industrial, luxury, and warm colour shades to choose from. Our colour stylists follow the latest kitchen trends and colours to ensure that our colour palette is up to date and is renewed as required. Unfortunately, it is not possible to order any customised colours of AluSplash panels.
How can I match AluSplash splashback colours to my kitchen?
On our website we have a color visualiser which will allow you to visualise the color of the AluSplash splashback with different colors of worktops and cabinet colors. To match your kitchen style and worktop colours to AluSplash’s colour range, click here and get inspired!
What is the RAL/Pantone code for AluSplash colors?
All our colors are specially developed in house. Please email us at [email protected] to get an equivalent NCS/Pantone code.

Edge Profiles

Can I purchase edge profiles in a customized lengths?
At this moment it is not possible to purchase profiles in a customized lengths.
The 800mm x 600mm and 800mm x 900mm panels come with 2 edge profiles in each pack.
The 545mm x 3050mm panels come with 1 edge profile inside each package.
To see full range of profiles, please Click here .
Additional profiles can be purchased from Hafele U.K, Toolstation, Wickes, Benchmarxs, Leeks, MKM Building Supplies in separate lengths.
If after visiting the store you still experience a difficulty in getting the profiles, kindly contact Darren at [email protected] who will assist you further.
How do I cover AluSplash’s side and to exposed edges?
There are two ways to give your newly installed splashback a clean and professional looking finish:
1) Using a wide range of edge profiles which are available together with the panels or other which can be bought separately. Click here to see full range of profiles;
OR
2) Sealing the edges with neutral cure silicon at the exposed edges.
Where can I buy 3m profiles?
3M taped edge profiles are available through Wickes, Benchmarx, Toolstation, Leeks, & MKM Building Supply. If you are unable to purchase from any of the above retailers, you can also contact [email protected] to arrange direct delivery.

Installation

How to install AluSplash?
Please Click Here to see the Installation Video
Is AluSplash a D.I.Y product? Can I install it by myself ?
AluSplash panels are easy to install, as long as there is no electrical, gas or plumbing works involved, an capable adult can fit it as a D.I.Y project by following the installation guidelines provided and protecting oneself with proper Personal Protective Gear (PPG).

IMPORTANT NOTICE:
If the installation requires any sort of electrical, plumbing or gas fitting, in which case ONLY a qualified and licensed electrician, plumber and/or gas fitter should carry out the works.
Where can I find installers to install AluSplash backsplash?
Most of the retailers selling our product will have their own recommended or in-house installers, you should speak with the In-Store Design Consultants and ask them to give you a list of quailed and approved installers. If they are not able to assist please send an email to us at [email protected] for more information OR join our Facebook group “AluSplash Installation” to find an experienced installer near you!