The Customer Journey of Home Renovation
The first step in your customer journey is research. Depending on the space you’re renovating, be sure to look into the various layout options available to you. Exposing yourself to a variety of home renovation ideas in your favourite blogs or interior design magazines can often help you decide on the look you want. Once you’ve discovered your overall theme or idea, decide what special features or equipment you would be interested in installing. Each space in your home can be tweaked to bring functionality and style to life. If you were renovating your kitchen, some of the key decisions to be made include deciding what special features or equipment you might be interested in. Kitchen splashbacks for example, can be a great way to add some colour and vitality to your kitchen with minimal hassle.
The second major step when renovating your home is undoubtedly: planning. Deciding on a budget for the renovation of your space is crucial and can help mitigate overspending or missteps later. Once that is decided, visit online stores to see which brands carry materials and appliances that fit in with your budget. Using some of the materials you see online, you can plan the layout of your space, and finalise the design and theme. You could easily find pictures, cost and descriptions of coloured splashbacks, countertops or any number of appliances online to help with your planning. Once you’ve found your ideal appliances and materials, you can even check stock availability online to coincide with your timeline.
Finding an Installer
The Big Reveal
Image credit: soopush.com; apartmenttherapy.com; s22.socialannex.com; feasthome.com; livingroomideas.eu
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